Case Study S-448
S-1422 scaled to £16.5M by building internal structure, diversifying its client base, and improving delivery. We helped establish solid systems, reduce dependency, and position the business for long-term, sustainable growth.
Client
Saint onboard Date
Location
Est
Overview
S-1422 is a growing business that hit a critical turning point after five years of trading. While the company had built a strong foundation and solid client relationships, it struggled with a lack of internal structure, undefined workflows, and an over-reliance on a small number of clients. These issues limited scalability and made sustainable growth increasingly difficult.
The Challenge
The business needed a clear operational structure, a more diverse client base, and better-defined workflows to continue its upward trajectory. Without these, S-1422 risked plateauing and missing out on opportunities for expansion.
The Solution
Partnering with Saint Global, S-1422 underwent a strategic transformation that focused on four key areas:
- Defined Operational Structure
Introduced clarity across departments with streamlined systems and internal processes, enabling more efficient project execution and team performance. - Client Base Expansion
Reduced dependency on a few key clients by identifying and targeting new markets, leading to a more robust and secure revenue stream. - Enhanced Delivery and Retention
Improved internal collaboration and communication to strengthen project delivery standards and boost client satisfaction and repeat business. - Improved Positioning and Messaging
Clarified the company’s value proposition, aligning external messaging with its core strengths to attract high-quality leads and drive brand awareness.
The Results
Following the transformation, S-1422 achieved a turnover of £16.5 million and established a more sustainable, scalable business model. The company is now well-positioned to capitalise on new opportunities, with:
- Stronger internal processes
- A broader and more secure client base
- Higher levels of customer retention
- A clearer and more compelling market presence
Conclusion
This case study highlights how strategic interventions in operations, marketing, and client acquisition can unlock significant growth. S-1422 now operates with greater confidence, structure, and momentum for the future.
Client Testimonial
Working with Saint Global has been a game-changer. Their in-depth support refined the way our business works and has allowed us to scale quickly.The strategic insights they provided have allowed us to enhance client relationships and achieve sustainable growth.”
Where are they now?
We implemented a comprehensive strategy focusing on operational efficiency, market expansion, and strengthening business development practices, enabling sustainable growth and significantly increasing turnover to over £18 million.