Frequently asked questions

We provide you with £10 credit to your account on a monthly basis. These credits can be used to make calls, send texts, emails and a range of other features. The amount resets at the start of each month dependent on your billing period .

£10 credit will give you approximately: 
- 355 Outbound Calls or;
- 590 Inbound Calls or;
- 9000 Emails

This pricing is to be used as a guideline and is subject to change.

When you fall outside of your monthly credit, these amounts will be charged to your wallet which you can find by logging into your Momentum Engine, go to settings and then to "Company Billing". Here you can find all billing information regarding your current subscription plan and any wallet information.

Our prices are charged at:
Calling: £0.037/min. £10 = approximately 4.6 hours/month.
‍Receiving calls: £0.067/min. approximately £10 = 2.5 hours/month.
‍SMS: £0.02/SMS. £10 = approximately 489 SMS/month.
‍Email: £0.0017/email. £10 = approximately 5725 emails.

Purchasing a Phone number: £6/month  Note: Price is an estimated price for UK phone numbers. Prices may vary.

Premium triggers in automations: £0.026/launch.
Premium triggers are those that can replace certain Zapier functions. They are clearly marked in the app. Examples include receiving/sending webhooks for integration, sending information to Google Sheet or Slack, time/date formatters or number formatters.

‍Email verification: £0.0065 per email emails.
Email verification allows you to automatically check if an email address you've added for a user is being used so you don't get a lot of "hard bounces" that can damage your email reputation.

‍Content AI:  £0.23/1000 words and £0.15/image
Let The Momentum Engine Content AI generate content for emails, landing pages and social media posts.

Chat GPT Executions: £0.078 per GPT 4 execution and £0.038 per GPT 3.5 execution.
Live connection with ChatGPT to per AI executions.

Conversational AI: £0.051 per message.

WhatsApp Conversation:  £0.019 per conversation + £29.99 Per Month WhatsApp fee.

Review AI: £0.20 per response.

Auto-Complete Address: £0.008 Search Result, £0.014 Result Selected.

This pricing is to be used as a guideline and is subject to change.

Nope, we have an option to pay monthly or annually. We also offer a 14 day trial so you can learn to love the platform! 

Absolutely! You can always try the CRM for free for 14 days. If you don't like it, you can cancel and pay nothing.

Your account will be created, your login details will be sent to you by email and we will contact you to help you get started.

Absolutely! You can import both contacts and companies using a standard CSV file and get all the information you have saved on them. The system also takes care that there are no duplicates in the database when you import.